Term and Conditions

Last Updated: [Insert Date]

1. Acceptance of Terms

By accessing or using our website, you agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws. If you do not agree with any part of these terms, please do not use our services.

2. User Obligations and Responsibilities

2.1 Account Registration

To place orders, you may need to create an account. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your password
• Promptly update any changes to your information
• Be responsible for all activities under your account

2.2 Age Requirements

Certain products in our +18 category require users to be at least 18 years old. By purchasing these items, you confirm you meet age requirements in your jurisdiction.

2.3 Prohibited Conduct

You agree not to:

• Use our website for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Resell products purchased from our shop without authorization

3. Product and Service Description

3.1 Product Information

We specialize in high-quality collectibles including:

• Model kits (Gundam, Aircraft, Finished Models)
• Action figures (Dragon Ball, Berserk, Character Figures)
• Puzzles (Hanayama, Jigsaw Puzzles)
• Collector’s items from premium brands

We strive for accurate product descriptions but cannot guarantee all details are error-free. Colors may vary slightly from website images.

3.2 Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Shipping Restrictions

We currently ship worldwide except to certain Asian countries and remote regions. Some products may have additional shipping restrictions.

4. Order and Payment Terms

4.1 Order Process

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive an order confirmation email with details.

4.2 Pricing

All prices are in USD. We reserve the right to correct pricing errors that may occur.

4.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

4.4 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
• Free Shipping: For orders $50+ via EMS, delivered in 15-25 business days after shipment

Delivery times may vary based on destination and customs processing.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for unopened items in original packaging. Some items are non-returnable (see section 5.3).

5.2 Return Process

To initiate a return:

1. Email [email protected] within 15 days with your order details
2. Receive Return Authorization and instructions
3. Ship items to: Model Shop Returns, 818 Fowler Avenue, Atlanta, GA 30303 USA

Refunds process within 3-5 business days after we receive your return.

5.3 Non-Returnable Items

The following cannot be returned:

• Opened model kits (Gundam, Aircraft, Finished Models)
• +18 category items
• Opened puzzles (Hanayama, Jigsaw puzzles)
• Custom/special order items

5.4 Damaged or Defective Items

Contact us immediately if you receive damaged items. We may request photos for quality records.

6. Intellectual Property

All content on our website, including logos, product designs, and descriptions, are the property of Model Shop or our licensors and are protected by copyright and trademark laws. Unauthorized use is prohibited.

7. Limitation of Liability

Model Shop shall not be liable for:

• Any indirect, incidental, or consequential damages
• Delays or failures in delivery beyond our control
• Product modifications made by manufacturers
• Any third-party actions related to your use of our products

Our total liability for any claim shall not exceed the purchase price of the product in question.

8. Governing Law

These Terms shall be governed by the laws of the State of Georgia, USA, without regard to conflict of law principles.

9. Changes to Terms

We may update these Terms periodically. The updated version will be posted on our website with the effective date.

10. Contact Information

For questions about these Terms or our services:

Model Shop
818 Fowler Avenue
Atlanta, GA 30303 USA
Email: [email protected]
Phone: +1 (555) 123-4567 (9AM-5PM EST)