At Model Shop, we understand that your collectibles aren’t just purchases – they’re treasures waiting to join your curated collection. That’s why we’ve crafted a delivery service as premium as the figures, models, and puzzles we offer, ensuring your items arrive safely and promptly no matter where you are in the world.

Our Collector-Centric Delivery Promise

We ship globally (with the exception of some Asian and remote areas) with two carefully designed options to suit every collector’s needs. Whether you’re eagerly awaiting that limited-edition Gundam model or a challenging Hanayama puzzle, we’ve got your delivery covered.

Your Shipping Options

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Express Shipping (DHL/FedEx)

Delivery Time: 10-15 days after dispatch

Cost: $12.95 flat rate

Ideal for collectors who want their premium Good Smile Company figures or Kotobukiya models ASAP. Our express option includes full tracking and premium handling from our Atlanta warehouse direct to your display case.

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Free Standard Shipping (EMS)

Delivery Time: 15-25 days after dispatch

Cost: FREE on orders over $50

Perfect for patient collectors building their Dragon Ball or Berserk collections. All orders are carefully packaged with the same attention to detail we’d want for our own collections.

Behind the Scenes: How We Prepare Your Collectibles

Every item in our Atlanta warehouse undergoes a meticulous 3-step preparation process:

  1. Collector-Grade Inspection: Each figure or model kit is checked for imperfections by our team of fellow enthusiasts.
  2. Premium Packaging: We use specialized protective materials to ensure your Medicom figures or delicate HO scale trains arrive in pristine condition.
  3. Climate-Controlled Storage: Before shipping, your items are stored in conditions that preserve their quality – because we know these aren’t just products, they’re future heirlooms.

Global Reach with Local Care

While we proudly serve collectors worldwide (excluding some Asian and remote areas), we maintain that personal touch from our Atlanta headquarters. Our team understands the excitement of unboxing a new centerpiece for your collection, which is why we treat every shipment with the care it deserves.

Flexible Returns Because We Understand

Have second thoughts about that Dragon Quest figure? Not quite the right shade for your display? We offer a 15-day return policy from delivery date because we know how important perfection is to serious collectors.

Payment Options for International Collectors

We accept all major payment methods to make your collecting journey seamless:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Ready to expand your collection with confidence? Browse our curated selection of character figures, Gundam models, and Ensky puzzles today, and experience collector-grade delivery tailored for enthusiasts like you.

Questions about shipping your dream collectible? Our team of fellow collectors is always happy to help at [email protected].